Download and install Nitro Pro 13.29 using below offline installers: In order to further assist you, please refer to these steps to update your Nitro Pro 13 to the latest build which is 13.29.2.566:Ĥ. Thank you for your private message and my apologies for the delay. Thank you very much in advance and I am looking forward to hearing back from you. After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number. If you are not sure which to pick, this will help: ĥ. Download and install Nitro Pro 13.24 using below offline installers: This step is important because we noticed that if you are saving all the installers and you download them in the same folder (like the downloads folder), the EXE can pick up any MSI installer in that folder and you may pick-up one of the older builds instead of the newly downloaded package.Ĥ. Clear all your downloads folder or delete all downloaded Nitro installers. Please see this link for backing up custom stamps/signatures: ģ. NOTE: This clean-up tool will erase any existing signature files within Nitro so please save them to another location before using the clean-up tool in order to keep them. Download and run our Clean Up utility to uninstall your Nitro Pro: Kindly note Appdata folder is hidden and to unhide it, please refer to this article Ģ. For whatever reason, not all temp files automatically remove themselves and is NOT usually caused by Nitro Pro files. Clear the content of the directory under C:\users\your_username\Appdata\local\temp.
Let us try some troubleshooting by referring to these steps:ġ. Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.
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